Release date
31 October 2024
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By Constantinos A Nicolaides, Senior Manager, PwC Fund Services Ltd and Irene Papalazarou, Manager, Risk Assurance - Digital Trust, PwC Cyprus Ltd
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The Impact of the Digital Operational Resilience Act (DORA) on Fund Managers

The Impact of the Digital Operational Resilience Act (DORA) on Fund Managers

As the financial sector becomes increasingly reliant on digital technology, the risks posed by cyber threats continue to grow. In response, the European Union is introducing the Digital Operational Resilience Act (DORA), a critical regulatory framework that entered into force on January 16, 2023 and will become effective on 17 January 2025. Designed to mitigate these risks, DORA is set to reshape how financial institutions, including fund managers, who by the end of 2024, should consider the completion of an initial gap analysis to identify areas needing improvement and the implementation of necessary changes to their ICT risk management frameworks. This article explores the key aspects of DORA and its specific implications for fund managers.

The Need for DORA in the Financial Sector

Financial entities, such as investment firms and fund managers, are susceptible to cyber-attacks, system failures, and disruptions that could jeopardize their operational capabilities. Traditional financial regulations have not been fully equipped to address the rising complexity and interconnectedness of digital systems. This is where DORA steps in, aiming to prevent and mitigate cyber risks while ensuring the resilience of financial services.

DORA is designed to enhance operational security across the financial sector by establishing harmonized standards for managing information and communication technology (ICT) risks. It shifts the focus from simply ensuring the financial soundness of institutions to guaranteeing that these firms can continue operating even in the face of severe disruptions caused by cyber threats or ICT failures. For fund managers, this means implementing robust digital resilience strategies that not only protect their operations but also comply with the regulatory requirements outlined by DORA.

Fund managers, as this is the case for all financial entities, are required to follow principle-based rules for addressing ICT risk, taking into account their size, risk profile, and the complexity of their operations. This consistency is expected to enhance confidence in the financial system, especially given the high reliance on ICT systems. The regulation also aims to reduce regulatory complexity, foster supervisory convergence, and increase legal certainty. By establishing a common framework for digital operational resilience, DORA seeks to limit compliance costs and reduce competitive distortions, ultimately contributing to a more resilient and stable financial sector in the European Union.

Purpose and Objectives of DORA

At its core, DORA seeks to bolster the IT security of financial entities, ensuring they can withstand and recover from significant operational disruptions. Its objectives align with the need for more uniform and comprehensive regulatory oversight in the digital age. Fund managers, like other financial institutions, must adapt to this framework, which introduces several key areas of focus:

  1. Harmonization of Local Regulations: DORA will standardize regulations across EU Member States, eliminating discrepancies in ICT risk management rules. This ensures that fund managers across Europe adhere to consistent guidelines, promoting a level playing field in terms of cybersecurity preparedness.
  2. ICT Risk Management: The framework emphasizes effective risk management, requiring fund managers to implement protocols for identifying, preventing, detecting, and mitigating cyber risks. These measures need to be comprehensive, covering the entire lifecycle of an ICT-related disruption, from initial detection to post-incident recovery.
  3. Incident Reporting: One of the major pillars of DORA is the creation of a uniform incident reporting mechanism. Fund managers will be required to report ICT-related incidents to supervisory authorities. The reporting process will enable authorities to monitor the severity of threats and share relevant information across the financial sector, thus improving collective responses to cyber-attacks.
  4. Digital Operational Resilience Testing: Fund managers will also need to undergo annual digital operational resilience testing. These tests will assess the strength of their ICT systems and ensure that they meet the required standards. Independent testing, as mandated by DORA, will evaluate the effectiveness of measures fund managers have put in place to withstand cyber threats.

Key Control Areas Under DORA

DORA outlines several control areas that fund managers will need to address to remain compliant:

  • Governance Requirements: The role of the management board in ICT risk management is explicitly outlined. Fund managers will need to ensure that their senior leadership takes responsibility for the oversight and governance of digital resilience strategies. Management must be actively involved in implementing and maintaining these protocols.
  • Risk from Third-Party ICT Providers: Many fund managers rely on third-party ICT providers, such as cloud service platforms or cybersecurity firms. DORA mandates that financial entities closely monitor the risks associated with these external providers. The regulation introduces a supervisory framework for third-party ICT providers, ensuring that their services meet the stringent cybersecurity requirements.
  • Information Sharing: DORA promotes the sharing of intelligence related to cyber threats among financial firms. Fund managers will be encouraged to participate in this information exchange, allowing them to stay informed about emerging risks and adopt best practices in response.
  • Incident Reporting:  Another critical area fund managers should adhere to is incident reporting. Fund managers must report any ICT-related incidents that significantly disrupt their operations within 24 hours of detection. The initial report should include the nature of the incident, its impact, and the measures taken to mitigate it. A final report, including a root cause analysis and actual impact figures, must be submitted within 30 days. This ensures that supervisory authorities are promptly informed and can take necessary actions to mitigate broader systemic risks.

Implications for Fund Managers

DORA’s provisions apply to approximately 22,000 financial institutions and ICT providers across the EU, and fund managers are no exception. The regulation represents a significant shift in how these entities approach digital risk management. It is no longer sufficient for fund managers to have reactive measures in place; they must now proactively build robust cybersecurity defenses and operational resilience into their business models.

The introduction of DORA will necessitate investments in technology and expertise, particularly for smaller fund managers who may lack the resources of larger firms. These organizations will need to conduct regular assessments of their ICT infrastructure, train employees on cybersecurity risks, and create detailed incident response plans. Moreover, the requirement to monitor third-party ICT providers adds an extra layer of complexity, as fund managers must ensure that external service providers comply with the same standards of operational resilience.

For larger fund managers, DORA provides an opportunity to enhance their competitive edge by demonstrating their commitment to digital security. A firm that can prove its resilience in the face of cyber threats is likely to earn greater trust from investors and regulators alike. Furthermore, the uniformity brought by DORA will simplify cross-border operations, as fund managers will no longer need to navigate a patchwork of national regulations within the EU.

Action Plan for DORA Compliance

To effectively navigate DORA compliance, fund managers should start by performing a gap analysis against the regulation to identify and address any discrepancies. Following this, they should conduct a comprehensive risk assessment, develop robust ICT risk management frameworks, enhance incident detection and response capabilities, and establish a uniform incident reporting mechanism. Implementing regular digital operational resilience testing and closely monitoring third-party ICT providers are also crucial. Additionally, fostering information-sharing networks will help in staying updated on emerging threats and best practices. By following this structured action plan, fund managers can ensure preparedness and resilience against cyber threats.

Conclusion

The Digital Operational Resilience Act represents a comprehensive effort by the European Union to secure the financial sector against the rising threat of cyber-attacks and ICT disruptions. For fund managers, DORA brings both challenges and opportunities. While compliance with the regulation will require significant investments in technology and risk management processes, the benefits of increased resilience and investor confidence are substantial.

As DORA’s implementation date approaches, fund managers should prioritize aligning their operations with its requirements. By doing so, they will not only ensure compliance but also strengthen their digital infrastructure, making their firms more resilient in an increasingly interconnected financial ecosystem.

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